Value & Purpose in Perspective
THEE Note: —to simplify formulae and distinguish from with a prefix, the will use as a prefix in this Topic only.
Levels of Purpose & Value
Responsibility is the obverse of purpose i.e. you are always Work is purposive and a clear focus on is needed to grasp accountability processes (i.e. how interact).
for a or that defines the work (never a person or thing even if it superficially seems like that).This Framework-QH2 reveals that changing reality effectively demands that management addresses work at different levels. Not surprisingly, the process descending this hierarchy is about the conversion of abstract and intangible into that deliver specific tangible outputs.
There is a well-developed and validated THEE Framework for , and its Levels can be directly associated with —but not in a simple 1:1 fashion.
See the Framework of Purpose- PH6 ►
for a functional definition. Those forms of which are also values are outlined in orange.Frame of Reference
Recognizing the frame of reference is crucial. This
analysis uses the organization-as-a-whole as its frame. When the frame of reference is the organization-as-a-whole, then the top leadership has the final say about all the relevant values within that entity. A staff member who violates given values will be subject to discipline, or dismissed.However, if the frame is a particular post or department, then all
are available for activation and use. Lower down, the use of locally relevant higher values is natural and essential. Similarly, HQ staff will unavoidably use the lower (from to ) in their work.Headquarters & Operations
: Even if the organization is such that the CEO works at or below, the higher level work still requires some attention. CEOs must then serve as their own HQ as well as running the operations.
WL7: Identity Control
Identity work for enterprises of any size is about developing and sustaining the mission. Identity itself is defined by the 4 higher
More
This highest downloadable here.
also determines formed from combinations of these i.e. ( + ), ( + ), and the ( + ). See more in Ch. 10 of Working with Values,WL6: Policy Control
is another . It is formed by a combination of and .
organisation of management framework ( ).
and together comprise headquarters work. This is the brain of the organization. The literature often describes this work as strategic management, but struggles to describe it other than to say that it is reflective, cerebral and involves multi-dimensional analyses. HQ functioning will be discussed further in theWL5: Strategy Control
The work here entails developing ways by which given
and (from and ) should be successfully pursued. So the core work is designing . Strategy, here, refers to a set or system of outcomes which together generate an overall desired outcome (the ).WL4 to WL1: Tactical Objectives Only
All the
have now been considered and must be taken as given. The organization's and have to be implemented through existing and new services as specified by the .So all those working in the lower 4 operational levels are restricted to determining
for the organization. These objectives are pure means. to together comprise the operations of an enterprise. The literature often describes operational management as work just at , or perhaps or sometimes just or including —language is used so loosely that it is often difficult to know. This work is commonly devalued with phrases like "day-to-day responsibility" or "mechanical replication of customary practices". These issues will be discussed more fully in the framework for- Lower level objectives determining specific actions absolutely demand guidance by values. But staff may not know about relevant values, due to either lack of concern or poor internal communications, or even a general confusion about what a value is. Staff will sense the gap. They will develop their own views as to what is good for the organization, and also bring their own personal values into play.
- Remember, as noted above, that values within more limited frames of reference operate in the lower executive levels e.g. professionals naturally use the into which they have been socialized for good reasons. HQ usually needs to accept these as unchangeable and come to a suitable compromise.
- The upholding of damaging values (e.g. cheating the customer, defrauding shareholders, lack of respect for manual labour &c.) may occur, but that is a separate issue. It is no different in principle from identifying the wrong priorities, setting non-viable strategies, or using faulty tactics. Staff may feel coerced to accept such harmful values but, if the public gets to know about it, management will be attacked.
Governance is about setting the values that control execution. Lack of in-depth knowledge means that it is not possible for non-executive members of a governing body to devise practical goals that are both optimal and feasible. So boards cannot set
However, they can uphold and assert As a result they are responsible for sanctioning CEO proposals for strategic objectives and strategies.Governance is just one compartment of an organization. There is also the membership or constituting body (owners) whose values count; and wider society cannot be ignored either.
These issues are fully explored in Ch. 12 of Working with Values. It contains Master-Table 38, a matrix that summarizes how governance, execution (and the other compartments) requisitely interact. The Chapter and Table are downloadable free here.
- Return to the list of additional perspectives.
Originally posted: 8-Feb-2014